Flowers Southfields Cookie Policy

Our Approach to Cookies

As part of our commitment to delivering exceptional service, Flowers Southfields uses cookies on our website to ensure the best possible experience for customers ordering flowers online. This policy explains what cookies are, the types we use, and how you can manage your preferences when shopping with us.

What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. These files contain information that allows the website to remember your actions and preferences over a period of time, making your visits more convenient and personalised. At Flowers Southfields, cookies help us understand customer behaviour, improve our services, and provide a more tailored shopping experience.

Types of Cookies We Use

To enhance your experience on our website, we use the following categories of cookies:

1. Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features such as navigating pages, accessing secure areas, and processing your orders. Without these cookies, some parts of our website may not operate as intended. For example, if you add flowers to your basket and move to checkout, essential cookies help keep those items in your basket as you browse different pages.

2. Analytics Cookies

Analytics cookies collect information about how visitors use our website. This helps us understand which areas are most popular and how customers engage with our online shop. The data gathered is used to improve website functionality, navigation, and content. These cookies do not collect information that identifies you directly; instead, they compile aggregate data to help us enhance your shopping journey at Flowers Southfields.

3. Marketing Cookies

Marketing cookies are used to deliver content and promotions that are more relevant to you and your interests. They help us display personalised offers, remember your preferences, and measure the effectiveness of our marketing campaigns. These cookies may also be set by third-party partners to help showcase Flowers Southfields arrangements and special deals elsewhere on the internet.

How Cookies Benefit Flowers Southfields Customers

Cookies play a vital role in making your online experience as smooth and enjoyable as possible. They help remember your preferences, reduce the need to re-enter information, and ensure your shopping basket remains accurate throughout your session. For our customers in Southfields and beyond, this means a more efficient process when ordering flowers and fewer barriers to securing the perfect bouquet or gift arrangement.

Managing Your Cookie Preferences

You have full control over how cookies are used when you visit the Flowers Southfields website. Most browsers automatically accept cookies, but you can change your browser settings to refuse or delete cookies at any time. Please note, however, that disabling certain categories of cookies, particularly essential cookies, may affect the website’s functionality and the quality of your shopping experience.

If you prefer to limit or block cookies, consult your browser’s help section for guidance on adjusting your cookie preferences. You can choose to block all cookies, accept some, or enable notifications when cookies are being sent. Keep in mind that rejecting cookies may mean some features, such as retaining shopping basket items or personalising content, will no longer work as intended.

Updates to This Policy

We may update our Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. Any changes will be published on this page, so we encourage you to revisit it regularly to stay informed about how Flowers Southfields uses cookies to enhance your online flower shopping experience.